ORA Ohio Home Warranty - Home Warranty FAQ - 1-800-472-7004 - Sitemap
FAQ - Home Warranty FAQ.
 
FAQ - Home Warranty FAQ.
FAQ - Home Warranty FAQ.

FREQUENTLY ASKED
QUESTIONS

Please review some of our most frequently asked questions. If you have additional questions, please contact us and one of our friendly representatives will assist you.
FAQ - Home Warranty FAQ.
WHAT IS A HOME WARRANTY?
Home warranties provide coverage to homeowners against unexpected repairs and replacements of items in homes such as central heating, central air conditioning, electrical, and plumbing; as well as many of the everyday appliances such as oven/range, dishwasher, microwave, and much more.
HOW WOULD A HOME WARRANTY BENEFIT ME?
ORA may repair or replace the covered item (less deductible) and all you needed to do is 1st call our friendly staff at ORA for further claim instructions. No more worrying about what might breakdown next in your home especially today when most people are on a tight budget.
WHAT ABOUT BUYING A MANUFACTURER WARRANTY?
If the item is new and it has a manufacturer warranty on it, all claims would be handled by the manufacturer. Usually labor cost are not covered by a manufacturer warranty. ORA home warranty service coverage may supplement manufacturer warranties on all or part of the labor cost of certain covered items. See the ORA home warranty service contract for details on items offered for coverage.
WILL MY HOMEOWNERS POLICY COVER IT?
A homeowners policy generally doesn’t cover items for mechanical breakdown. For example say your hot water heater has an unexpected leak which in turn damages your carpets in your basement. Your homeowners policy may apply to the water damage caused by the water heater leak, but not the replacement of the hot water heater. Your home warranty may take care of replacing the hot water heater, but not the damage as a result of the leak. Home warranties fill an important gap in coverage that homeowners policies do not cover.
ARE HOME INSPECTIONS REQUIRED TO HAVE A HOME WARRANTY?
Some home warranty companies do require an inspection but not ORA.
IS THE ORA HOME WARRANTY AVAILABLE ON ALL HOMES?
ORA’s home warranties are only available on existing homes offered through a real estate professional and generally exclude newly constructed homes. Other home warranty companies charge extra fees for homes over a certain square footage, but not ORA.
WHEN DOES ORA’S HOME WARRANTY COVERAGE START?
Seller coverage starts the 10th day of listing for a term not to exceed 180 days. Buyers coverage starts the date of closing/transfer of title for a term of 12 months.
DOES ORA HAVE A 30 DAY WAIT PERIOD ON RUST AND CORROSION?
The only 30 day wait period ORA has is on gas, plumbing, and septic systems. Other home warranties broaden their 30 day wait period on many of their items no matter what the condition.
WHAT IS THE PROCEDURE IF I HAVE A CLAIM?
>
You must 1st call ORA at 1-800-472-7004 to authorize your claim, and to receive further claims instructions.
>
With prior approval, ORA is one of the few warranty companies that will let you choose the service contractor or we can provide you with one.
>
The homeowner must contact the service contractor to set-up a mutually agreeable appointment so they can diagnose the item of issue.
>
While the contractor is still on location, the homeowner or service contractor is to call ORA for a claims authorization approval code to repair or replace the covered item.
>
The homeowner or service contractor is responsible to submit a detailed repair or replacement estimate for claims processing.
DO I HAVE TO PAY THE SERVICE CONTRACTOR WHEN HE COMES TO MY HOME?
Yes, there will be a small fee charged by most service contractors for their time and travel expense to come to your home to diagnose the item of issue. If it is a covered item then ORA will apply the service contractors diagnostic fee towards your home warranty deductible. Additional charges may apply for specific repairs and replacements.
IS THE ORA HOME WARRANTY RENEWABLE?
Yes, the home warranty is renewable at ORA’s discretion. ORA will give ample notice in advance of the expiration date of the home warranty contract.
FAQ - Home Warranty FAQ.
 
   
Home|Homeowners|Realtors|Warranty|Contractors|FAQ|Contact Us
FAQ - Home Warranty FAQ.
Copyright © Ohio Referral Association Agency, Inc. | All Rights Reserved
 
 
 

Homepage | Home Warranty | Errors and Omissions Insurance | E and O Insurance | Sitemap

Illinois Home Warranty | Indiana Home Warranty | Kansas Home Warranty | Kentucky Home Warranty | Michigan Home Warranty
Missouri Home Warranty | Ohio Home Warranty | Pennsylvania Home Warranty | Tennessee Home Warranty

Illinois Errors and Omissions Insurance | Indiana Errors and Omissions Insurance | Kansas Errors and Omissions Insurance
Michigan Errors and Omissions Insurance | Missouri Errors and Omissions Insurance | Ohio Errors and Omissions Insurance
Pennsylvania Errors and Omissions Insurance | Tennessee Errors and Omissions Insurance

Illinois E and O Insurance | Indiana E and O Insurance | Kansas E and O Insurance
Michigan E and O Insurance | Missouri E and O Insurance | Ohio E and O Insurance
Pennsylvania E and O Insurance | Tennessee E and O Insurance